AI-written tenant letters are increasing: how landlords can tighten records, notices and complaint responses
A Goodlord survey of 3,031 respondents suggests more tenants are using AI tools to read tenancy agreements, interpret proposed reforms and draft complaints or notices. That creates no new legal duty by itself, but it does increase the likelihood of more polished challenges on repairs, rent increases, deposits and possession procedure. The practical response is to tighten templates, verify notices carefully and keep a clean audit trail.
