How Rentals & Sales protects your data
We are committed to safeguarding your privacy. This notice explains what information we collect, how we use it and the rights available to you.
Our privacy commitments
Rentals & Sales.CO.UK Ltd is registered with the Information Commissioner’s Office (ICO).
Information we collect
We collect personal information you provide directly, including contact details, property information, tenancy applications and correspondence. We may also gather data from referencing partners, credit agencies and publicly available sources to fulfil our services.
How we use your information
Your data is used to deliver estate agency and property management services, comply with legal obligations, conduct referencing and safeguard against fraud. We only retain the information necessary for these purposes and delete it when no longer required.
Sharing and storage
We share data with trusted suppliers such as referencing agencies, maintenance contractors and legal professionals when needed to deliver our service. All partners are bound by confidentiality and data processing agreements. Information is stored on secure systems within the UK/EU.
Your rights
You have the right to access, correct or delete your personal data, restrict processing and object to certain uses. Contact Wimbledon@rentalsandsales.co.uk to make a request. We will respond within one month and may ask for identification before proceeding.
For full details of our privacy practices or to lodge a complaint you can contact the ICO via ico.org.uk. This policy was last updated in October 2024 and will be reviewed annually.