Understanding how we work together
Summaries of our lettings and sales terms. Full terms are available within our agency agreements or upon request.
Agency terms
Our agency contracts outline the scope of instruction, fees, notice periods and marketing approach. By appointing Rentals & Sales you confirm you have authority to instruct us and will provide accurate property information.
Lettings fees
Tenant-find fees are payable upon move-in. Management fees are deducted monthly. Optional services including rent protection and inventory can be added by agreement. Full details are available on request.
Sales fees
Our sales commission is due at exchange of contracts. If a sale falls through, no fee is payable unless we have introduced the ultimate buyer within the introduction period.
Complaints
We operate an internal complaints procedure. If you remain dissatisfied you may refer your complaint to The Property Ombudsman (TPO).
To receive a full copy of our terms of business or fee schedule please contact Wimbledon@rentalsandsales.co.uk or call 020 8944 6212.