New Voluntary Code of Practice for Build to Rent: What London Landlords Need to Know Now

Understanding the New Build to Rent Code of Practice

The Build to Rent (BTR) sector has unveiled a voluntary Code of Practice following four years of collaborative development. This Code goes beyond statutory compliance, setting higher benchmarks for accommodation quality, tenant service, sustainability, and governance. A central feature is the Charter of Commitments, which covers fair renting practices, safe and high-quality homes, professional service, community wellbeing, transparency, and advocacy.

While currently voluntary, the Code aims to complement legal requirements and encourage self-regulation, boosting consumer confidence in BTR schemes. A formal launch, complete with independent verification, is planned for 2026.

Why This Matters to You as a London Landlord

Though initially targeted at dedicated BTR operators, the Code’s principles are increasingly relevant across the rental sector, especially as investors and tenants demand higher standards. For London landlords — whether managing single homes, HMOs, or portfolios — understanding this Code can help anticipate evolving expectations around property quality, sustainability, and tenant engagement.

Practical Implications Across Your Operations

Compliance and Governance: Operators must ensure all staff and contractors maintain statutory compliance. The Code requires transparency in governance, fair employment practices, and responsible supply chains. This means reviewing your current compliance management and governance frameworks.

Accommodation Quality and Sustainability: The Code promotes homes that are safe, well-maintained, and sustainable. You may need to assess your properties against these higher benchmarks, including energy efficiency and environmental impact measures beyond minimum legal standards.

Tenant Service and Community Wellbeing: Commitment to professional, responsive tenant service and fostering community wellbeing are key. This could involve training your team on fair renting practices, improving communication channels, and supporting tenant engagement initiatives.

Different Landlord Profiles: Tailoring Your Approach

• Single-unit landlords: While the Code primarily targets larger BTR operators, single landlords can benefit from adopting elements like transparent tenant communication and property quality checks to enhance reputation and retention.

• HMO landlords: Given the complexity of managing multiple tenants, HMOs should focus on community wellbeing and service standards, aligning with the Code’s commitments.

• Portfolio landlords: Larger portfolios will need structured governance and sustainability strategies to meet or exceed the Code’s standards, preparing for possible future verification.

• Accidental landlords: Even if managing rentals incidentally, understanding these emerging standards can guide improvements and future-proof your investments.

Concrete Next Steps for Landlords

1. Review the Code now: Familiarise yourself with the Charter of Commitments and consider how your current practices align.
2. Engage your team and contractors: Ensure everyone understands their legal obligations and the higher standards expected by the Code.
3. Audit your properties: Conduct a gap analysis on accommodation quality and sustainability measures compared to the Code’s aspirations.
4. Plan for 2026: Monitor updates from the BTR Alliance and Real Estate:UK regarding verification processes and formal adoption.
5. Consider using the Code as a benchmark: Even if not a BTR operator, applying these standards can enhance tenant satisfaction and investor confidence.

How Rentals & Sales Can Support You

Our team offers tailored services including portfolio reviews, compliance audits, and sustainability assessments aligned with emerging sector standards. We can help you interpret the Code’s requirements, benchmark your properties, and implement improvements that enhance tenant relations and protect your investments.

Compliance Disclaimer

This article provides general information and does not constitute legal advice. Landlords should consult appropriate professionals to ensure full compliance with all current laws and regulations.