HMRC App Usage Soars: What London Landlords Need to Know and Do

Why the HMRC App Surge Matters to Landlords

HM Revenue & Customs (HMRC) reported a 20% increase in app usage in 2025, with over 7.18 million active users accessing the app 136 million times. This growing trend toward digital self-management of tax affairs is highly relevant for landlords who deal with complex tax reporting, National Insurance (NI) obligations, and Child Benefit considerations.

The app allows landlords to check tax codes, manage NI details, handle Child Benefit claims, and make digital tax payments—features that support timely, accurate compliance. Importantly, increased adoption among older and retired individuals also benefits landlords managing HMOs or multi-generational properties.

Practical Implications for Different Landlord Profiles

• Single-Unit and Accidental Landlords: Simplify self-assessment tax returns, verify correct tax codes, and facilitate timely rental income tax payments via the app.

• HMO and Portfolio Landlords: Centralise and streamline tax code checks, NI contributions, and Child Benefit management, especially when tenants have linked claims.

• Landlords with Pensioner or Family Tenants: Encourage tenants to use the app for managing State Pension forecasts and Child Benefit claims, reducing administrative queries.

What London Landlords Should Do Next

1. Download and Explore the HMRC App: Familiarise yourself with features relevant to your landlord tax profile.

2. Review Your Tax Codes and NI Contributions: Use the app to ensure all details are accurate, especially if you have multiple income sources.

3. Manage Child Benefit and Payment Claims: Advise tenants on using the app to handle Child Benefit claims to reduce your administrative burden.

4. Communicate Benefits to Tenants: Make tenants aware of the app’s advantages, particularly those with pension or Child Benefit claims.

5. Stay Updated: Regularly check HMRC’s Property & Landlord Tax pages for updates and new digital tools.

Tracking Progress and Optimising Compliance

While exact data on landlords' app usage isn't available, benchmark your adoption against HMRC’s 20% overall growth. Consider tenant surveys or property management software to track if app adoption reduces tax-related queries.

How Rentals & Sales Can Support Your Transition

Our team offers portfolio reviews and compliance audits leveraging HMRC’s digital tools. We help tailor tenant communications to encourage digital self-service, reducing your administrative load. Contact us to streamline your tax compliance workflows.

Compliance disclaimer: This article is for informational purposes only and does not constitute professional tax advice. Consult a qualified tax advisor for personalised guidance.