Housing Ombudsman 2026-27 Business Plan: What London Landlords Need to Know Now
The Housing Ombudsman’s Business Plan for 2026-27 confirms a phased increase in annual membership fees and a focus on faster dispute resolution. London landlords need to prepare for the new £9.64 per unit fee and adapt to tighter complaint handling times by updating budgets and reviewing operational processes. Early engagement with upcoming consultations is also advised to influence changes and mitigate risks.
